[dantinne]

When I try to attach an image, I get an error saying its not a valid image file.

Sounds like this is a relatively common issue.

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[AGadmin]

Testing

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[AGadmin]

Seems to work fine on my end. I was using an android Galaxy S3. Try checking the file size of the image or format of the image you are trying to upload. When uploading the above attached image, I clicked on the camera icon and selected "camera", then took the picture, "save", then post to "this forum"

 

[AGadmin]

Testing from gallery album on my device

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[dantinne]

For what it's worth, I'm using the iphone app. I've uploaded dozens of images before without issues. I've tested with saved images, "live" images, and even images that I had uploaded here successfully in the past.

My device uploads photos to SaabCentral normally.

Here's the error message that I get.


Untitled by dantinne, on Flickr

 

[AGadmin]

Could it be that you may have exceeded the allotted file size for attached images on your account?

Try attaching an image when using a PC and see if it let's you.

MD
Community Support

 

[dantinne]

attaching image via PC browser

 

[AGadmin]

hmmm so its not your allotted file size and its not a forum issue as we are able to attached images.

It could be the file format of the images on your device. Uninstalling and re-installing the app to see if clears any bugs you have on the iPhone

 

[dantinne]

It worked. Thanks!

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