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dantinne 06-12-2013 03:37 PM

Mobile App- images not uploading
When I try to attach an image, I get an error saying its not a valid image file.

Sounds like this is a relatively common issue.

Sent from App

AGadmin 06-13-2013 07:28 AM

1 Attachment(s)

Sent from Free App

AGadmin 06-13-2013 07:31 AM

Seems to work fine on my end. I was using an android Galaxy S3. Try checking the file size of the image or format of the image you are trying to upload. When uploading the above attached image, I clicked on the camera icon and selected "camera", then took the picture, "save", then post to "this forum"

AGadmin 06-13-2013 07:33 AM

1 Attachment(s)
Testing from gallery album on my device

Sent from Free App

dantinne 06-13-2013 07:56 AM

For what it's worth, I'm using the iphone app. I've uploaded dozens of images before without issues. I've tested with saved images, "live" images, and even images that I had uploaded here successfully in the past.

My device uploads photos to SaabCentral normally.

Here's the error message that I get.
Untitled by dantinne, on Flickr

AGadmin 06-13-2013 10:38 AM

Could it be that you may have exceeded the allotted file size for attached images on your account?

Try attaching an image when using a PC and see if it let's you.

Community Support

dantinne 06-13-2013 11:00 AM

1 Attachment(s)
attaching image via PC browser

AGadmin 06-13-2013 11:09 AM

hmmm so its not your allotted file size and its not a forum issue as we are able to attached images.

It could be the file format of the images on your device. Uninstalling and re-installing the app to see if clears any bugs you have on the iPhone

dantinne 06-13-2013 11:14 AM

1 Attachment(s)
It worked. Thanks!

Attachment 13874

Sent from App

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