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Old 06-12-2013, 03:37 PM   #1
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Mobile App- images not uploading

When I try to attach an image, I get an error saying its not a valid image file.

Sounds like this is a relatively common issue.


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Old 06-13-2013, 07:28 AM   #2
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Testing

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Attached Images
File Type: jpg 1371137337307.jpg (67.2 KB, 4 views)
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Old 06-13-2013, 07:31 AM   #3
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Seems to work fine on my end. I was using an android Galaxy S3. Try checking the file size of the image or format of the image you are trying to upload. When uploading the above attached image, I clicked on the camera icon and selected "camera", then took the picture, "save", then post to "this forum"

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Old 06-13-2013, 07:33 AM   #4
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Testing from gallery album on my device

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File Type: jpg 1371137619934.jpg (16.8 KB, 2 views)
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Old 06-13-2013, 07:56 AM   #5
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For what it's worth, I'm using the iphone app. I've uploaded dozens of images before without issues. I've tested with saved images, "live" images, and even images that I had uploaded here successfully in the past.

My device uploads photos to SaabCentral normally.

Here's the error message that I get.


Untitled by dantinne, on Flickr
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Old 06-13-2013, 10:38 AM   #6
Helena
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Could it be that you may have exceeded the allotted file size for attached images on your account?

Try attaching an image when using a PC and see if it let's you.

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Old 06-13-2013, 11:00 AM   #7
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attaching image via PC browser
Attached Images
File Type: jpg saab 99 truck.jpg (47.9 KB, 3 views)
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Old 06-13-2013, 11:09 AM   #8
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hmmm so its not your allotted file size and its not a forum issue as we are able to attached images.

It could be the file format of the images on your device. Uninstalling and re-installing the app to see if clears any bugs you have on the iPhone
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Old 06-13-2013, 11:14 AM   #9
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It worked. Thanks!

ImageUploadedByAutoGuide1371150820.589137.jpg


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