New guy w/ problems - The Saab Link Forums

Go Back   The Saab Link Forums > Saab New 9-3 '03+ Forum > General New 9-3 Posts and Information

General New 9-3 Posts and Information Please post general information pertaining to the new 9-3.

SaabLink.net is the premier Saab Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools
Old 05-14-2011, 07:55 PM   #1
SAABeginner
 
aeronaut's Avatar
 
Join Date: May 2011
Posts: 7
New guy w/ problems

Hey all, I'm new here. I just bought an '07 Aero and picked the car up friday afternoon from a reputable Saab dealer about 3 hours away from where I live. Already, I've run into a rather serious problem.

Where do I begin?
I commute to and from work daily, about a 340km round trip. I bought this car because it offers me comfort and speed when I need it. Plus it looks awesome. I have no regrets with opting for this make/model. I did my research before choosing this car.

I was about 3/4 of the way home after picking up the car when the spring-loaded shift knob popped off while shifting at 130km/h on the highway. Okay, kinda freaky but no prob. I got it under control, got home, picked up some blue loctite, problem solved. I shrugged it off but wondered in the back of my mind if the dealership may have pushed the car out too quickly and what else was wrong... then 12 hours later this happened:






Now, I've owned my share of junkers. But I can honestly say I've never had a fucking wheel almost fall off my car while driving; especially not a car as beautiful as this, not 24 hours after being certified by the dealer, and not going 30km/h in the city. And on that note, I had JUST rolled off the highway and into town. I'm damn lucky I wasn't still on the highway.

I don't have any confidence in this dealer to fix this car and ensure my safety anymore. Am I within my rights to take it to a third party mechanic and have them inspect the car and go over it with a fine tooth comb? This ever happened to anyone else on here?
aeronaut is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Old 05-15-2011, 05:17 AM   #2
Live, eat, and sleep by TSL
 
Join Date: Mar 2008
Posts: 1,130
Wow, how many miles(or kilometers) on the clock?

What broke? It's kid of hard to tell from the pictures but it looks like the axle separated from the transaxle?

If it was bought as a CPO vehicle, you shouldn't have any issue getting it fixed. Try not to blame the dealer much, some things can't be seen or detected before they fail.
Hirsch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 06:09 AM   #3
Moderator
Elder
 
Tweek's Turbos's Avatar
 
Join Date: Dec 2003
Location: Northern VA
Posts: 10,303
Send a message via AIM to Tweek's Turbos
I wonder if it is the controll arm that gave up first. Do you have a list of recent services?
__________________
Quote:
Originally Posted by Delorean
- pretend you are watering delicate plants...
Quote:
Originally Posted by SAABseanSCANIA
can be prone to failure due to increased localized stresses in the hole penetrations
Tweek's Turbos is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
 
Old 05-15-2011, 06:12 AM   #4
SAABeginner
 
aeronaut's Avatar
 
Join Date: May 2011
Posts: 7
There is 72,000 miles (or 117,000 km) on the clock.

The first picture clearly shows the control arm with the lower ball joint just hanging there, completely separated from the steering knuckle. And yes, the second picture shows the axle separated from the trans. There could be more going on but this is all I could see from my limited vantage point.

The car was purchased as a CPO and I was reassured repeatedly about their reconditioning process, use of genuine parts, etc. I dealt with the owner of the dealership through the entire sale process. Needless to say, I'm not impressed.
aeronaut is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 06:18 AM   #5
Moderator
Elder
 
Tweek's Turbos's Avatar
 
Join Date: Dec 2003
Location: Northern VA
Posts: 10,303
Send a message via AIM to Tweek's Turbos
I have seen stupid auto techs, I wonder if they forgot the nut on top of the controll arm.
__________________
Quote:
Originally Posted by Delorean
- pretend you are watering delicate plants...
Quote:
Originally Posted by SAABseanSCANIA
can be prone to failure due to increased localized stresses in the hole penetrations
Tweek's Turbos is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 06:18 AM   #6
 
mike saunders's Avatar
 
Join Date: Mar 2004
Location: Boston, MA
Posts: 6,468
Wow...

That's a major failure....
mike saunders is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 07:04 AM   #7
Live, eat, and sleep by TSL
 
Join Date: Mar 2008
Posts: 1,130
Quote:
Originally Posted by aeronaut View Post
There is 72,000 miles (or 117,000 km) on the clock.

The first picture clearly shows the control arm with the lower ball joint just hanging there, completely separated from the steering knuckle. And yes, the second picture shows the axle separated from the trans. There could be more going on but this is all I could see from my limited vantage point.

The car was purchased as a CPO and I was reassured repeatedly about their reconditioning process, use of genuine parts, etc. I dealt with the owner of the dealership through the entire sale process. Needless to say, I'm not impressed.
Well, stuff happens. Parts fail and sometimes you can't see something thats going to break before it breaks

Since it's a CPO, Id' be surprised if they don't bend over backwards to make you happy. I'd let them fix it and if you still have concerns take it to an independent, or another Saab dealer, and have it inspected afterwards.

Good luck and sorry that happened.
Hirsch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 08:19 AM   #8
SAABeginner
 
aeronaut's Avatar
 
Join Date: May 2011
Posts: 7
Quote:
Originally Posted by Tweek's Turbos View Post
I have seen stupid auto techs, I wonder if they forgot the nut on top of the controll arm.
My thoughts exactly. Either that or they didn't torque it to spec.
aeronaut is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 08:33 AM   #9
SAAB Road Master
 
Join Date: Aug 2010
Location: Nova Scotia, Canada
Posts: 391
Quote:
Originally Posted by Hirsch View Post
Since it's a CPO, Id' be surprised if they don't bend over backwards to make you happy. I'd let them fix it and if you still have concerns take it to an independent, or another Saab dealer, and have it inspected afterwards.
^This. From what I understand of the CPO process and being immediately after purchase and low mileage, the dealer owes you a thorough repair and inspection with OEM parts. Maybe even the cost of the tow. I'd also consider if they'll give you a hard time about making good on it if you take it somewhere else first.

Just my 2cents as I've never owned a newer Saab. But after spending the last 3 weeks on Ontario's highways in a rental Corolla, seeing this made me shudder. Mucho glad you were off the highway when it happened.
Good luck.
jimbosaab is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 09:42 AM   #10
TSLMember
 
Join Date: Apr 2011
Location: its a zoo
Posts: 87
Owe you a tow?

They owe you thanks for not making some lawyer and widow rich is what they owe you. 9-5 loaner and put you up in the best hotel in town so you don't get tired on the way home.

Repairs for life.

If they busted my chops just one iota I would have them talking to a lawyer. There are times to be extra nice to you and this is one of them.
littlebit is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 10:23 AM   #11
Elder
 
aireeca's Avatar
 
Join Date: Oct 2005
Location: In a bowl. Looking delicious.
Posts: 7,067
Send a message via Yahoo to aireeca
Man, that sucks. I'm going through some issues of my own with a "certified" 2007 9-3 Sport Combi Aero that is going in for a thorough evaluation at the local dealer tomorrow (which is not where I bought it).

While I didn't have almost have a wheel fall off, I've owned it less than three months and its gotten a new water pump and rear wiper arm assembly on Saab as well as some tweaking to the interior panels.

Next up is a hard-shifting issue as well as clear-coat chipping and some other fitment/quality issues. I'm wondering if dealers aren't just trying to push these through the CPO process to get them off the lot at this point. Oh yeah, mine has 22k miles on it. That's all.

Whee!
aireeca is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 11:20 AM   #12
Elder
 
9000Andrew's Avatar
 
Join Date: Nov 2008
Location: East Berne, Ny
Posts: 2,950
Send a message via AIM to 9000Andrew
You're lucky you weren't hurt and that the car didn't get extremely damaged. If that wheel had flown off, that car probably would have been totaled and you might have been hurt. I'd nail the dealer's balls to the wall on the damage. I bet that the dealer either didn't put a nut back on that control arm, or they did put one back on and just didn't secure it properly. Once that is off and the wheel is cranked to one side, the axle will pop right out just as you've show in the pictures. Hopefully the dealer gives you first rate service! Beautiful car!
__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


2006 9-3 Aero 6mt
2005 9-3 Aero auto (wife's ride!)
9000Andrew is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-15-2011, 06:08 PM   #13
Live, eat, and sleep by TSL
 
Join Date: Mar 2008
Posts: 1,130
Quote:
Originally Posted by aireeca View Post
Man, that sucks. I'm going through some issues of my own with a "certified" 2007 9-3 Sport Combi Aero that is going in for a thorough evaluation at the local dealer tomorrow (which is not where I bought it).

While I didn't have almost have a wheel fall off, I've owned it less than three months and its gotten a new water pump and rear wiper arm assembly on Saab as well as some tweaking to the interior panels.

Next up is a hard-shifting issue as well as clear-coat chipping and some other fitment/quality issues. I'm wondering if dealers aren't just trying to push these through the CPO process to get them off the lot at this point. Oh yeah, mine has 22k miles on it. That's all.

Whee!
Wow, that sucks Aireeca!

I've had my coolant tank replaced twice, both recalls, might want to have them give that an extra look when it goes in. My ignition switch went bad last summer and the trim around the rear door windows has sagged, despite having been replaced 3 times. The leather on the passenger seat delaminated and was replaced under warranty. But I just turned 50k miles. Bye-bye bumper to bumper warranty.

The squeaks, rattles and misaligned panels I just attribute to GM's general "meh" attitude towards Saab in the last 10 years.

My car is always garaged so aside from my hood being chipped to hell my paint is in good shape.

Still
Hirsch is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Old 05-16-2011, 02:12 PM   #14
SAABeginner
 
aeronaut's Avatar
 
Join Date: May 2011
Posts: 7
Well they didn't put me up the Hilton but I did get a 2011 Malibu as a rental, paid for by the dealer. They are coordinating their efforts with the local GM dealer here to get the car repaired, another plus for me. I just drove by and saw it outside and both wheels were facing the same direction so it may actually already be good to go. Things are looking up!!
aeronaut is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiTweet this Post!
Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the The Saab Link Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
Vehicle Info.
Enter your vehicle information (year, model, mods)
Insurance
Please select your insurance company (Optional)

Log-in


Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -8. The time now is 11:27 AM.


Powered by vBulletin® Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.5.2
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
All content is copyright The Saab Link and it's original authors.


 

Garage Plus vBulletin Plugins by Drive Thru Online, Inc.